Necklaces: FAQ

What necklace length should I choose?
Our standard length is 42–45 cm. The chain sits on the collarbone and works for everyday wear. If you’d like advice, call us on +370 646 38015 or message us. You can also visit a RIBAS Jewellery boutique for a free consultation, and we’ll be happy to help you choose.

Can I wear my necklace all the time?
Of course, your necklace is made for everyday wear. We do recommend taking it off for swimming, sport and sleeping, and bringing it to a RIBAS Jewellery boutique every six months to have the clasp checked.

Does the pendant come with a chain?
All pendants come with a chain, as one piece.

Can I change the chain length?
If the standard 42–45 cm chain is too short for you, we’ll replace it with a longer one free of charge. If you want to wear it lower than the design intends, you’ll only pay the price difference for the longer chain.

Can I have my pendant engraved?
Yes, if the pendant has a space for engraving. You’ll find this on the product page. Engraving is free, but an engraved pendant can’t be returned.

Are your diamonds natural?
Yes, all RIBAS Jewellery diamonds are natural.

What warranty do your necklaces have?
Our necklaces come with a 3-year RIBAS Jewellery warranty. The terms are set out in our terms of purchase.

How long does a custom order take?
A necklace usually takes 4–6 weeks to make, and a more complex design takes 6–8 weeks. If we’re looking for a specific stone for your piece, it may take longer, as we choose the right stone carefully. In a hurry? Our premium service can make your piece within 7 working days. To find out more, visit a RIBAS Jewellery boutique, call or message us.